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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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nikkia1974

November 14, 2024

5  out of  5
rating by nikkia1974
"Just wanted to leave a review for the exceptional service I got from Vanessa L. At your office. We got 2 life policies, a renters policy, and our 2 cars insured for less than I was paying for just my 2 cars alone at Progressive! Great professional service! Thank you Charlie and Vanessa!"
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Lynne Gage

November 14, 2024

5  out of  5
rating by Lynne Gage
"Love my agent representative! Always looking out for me and my family."
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Anthony Perez

November 13, 2024

5  out of  5
rating by Anthony Perez
"Great service, great prices, go with Bethany!"
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Lupe Cedillo

November 13, 2024

5  out of  5
rating by Lupe Cedillo
"They are just amazing by keeping up with the clients and making sure all paperwork is up to date. Very nice, courteous, helpful and a great listener."
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Adrian Carrascoso

November 12, 2024

5  out of  5
rating by Adrian Carrascoso
"Bethany was helpful, professional and committed on her service. Great service."
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Naseem Wong

November 12, 2024

5  out of  5
rating by Naseem Wong
"Bethany is a 10/10 insurance agent she is very knowledgeable with the information when I was choosing my policy with the company she turned a very difficult decision into an easy choice and made the process great and enjoyable I am happy with my policy"
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Johnathon Vallejo

October 31, 2024

5  out of  5
rating by Johnathon Vallejo
"Bethany helped me out and I extremely appreciate her help she was very generous, and best service I’ve had by far quick and efficient !"
We responded:
"Thank you Johnathon!"
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Marcelina Gomez

October 31, 2024

5  out of  5
rating by Marcelina Gomez
"Rene is amazing! Great customer service. Highly recommend 👏🏼"
We responded:
"Thank you!"
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Julie A

October 31, 2024

5  out of  5
rating by Julie A
"I had an awesome experience. Rene was knowledgeable, funny and got me set up with everything I needed. Can’t recommend him enough!"
We responded:
"We appreciate your business Julie!"
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Todd Ray

October 31, 2024

5  out of  5
rating by Todd Ray
"Bethany was professional, responsive and patient through the entire quoting process. And she saved me money! It has been a pleasure doing business with her and this agency!!"
We responded:
"Thank you for the kind words!"
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taylor kay

October 31, 2024

5  out of  5
rating by taylor kay
"Charlie has the the best rates for young drivers. Vanessa and Leslie are always there to assist me within minutes of sending an email. That’s what I love about this company! Thanks State Farm! UPDATE 2024 Still loving my service from Vanessa at Charlie Pierce state farm."
We responded:
"Thank you!"
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Steven Stellar

October 31, 2024

5  out of  5
rating by Steven Stellar
"Bethany Warner is the absolute best there is! I was overpaying on my car insurance, but Bethany was quick and efficient to set me up with a new plan saving me $100 a month! 🤯 Stop wasting your time, and STOP wasting your money! Like A Good Neighbor, Bethany is there!!! 🤩"
We responded:
"Glad we could help!"
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Yurike Arifin

October 24, 2024

1  out of  5
rating by Yurike Arifin
"Go elsewhere. Been with this office for over 3 years. Another State Farm agent saved me over $350 A MONTH!!!! because this office/their agents didn’t give me the discounts (loyalty, etc.) I should’ve received and that’s with $400k more in full coverage limits. Just go elsewhere. My friend also moved away from this office with my new State Farm agent and saved her money as well."
We responded:
"Hi Yurike, this review is very misleading considering the recent email conversations I've had with you. All State Farm offices use the same system and are not capable of "saving" a customer money from one office to the next. The discount you're referring to was on the appropriate vehicle as that is added automatically by State Farm and not the agent. After speaking with your new agent, some of the information you gave them was quite different than what we just spoke about, so I'm sure that has something to do with the price difference. State Farm will be looking into everything to ensure you are getting the best most accurate price. "
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Montgomery Rockey

October 14, 2024

5  out of  5
rating by Montgomery Rockey
"I highly recommend contacting Bethany on the CP Team for any insurance needs you may have. She got me an amazing auto policy and quoted a life insurance policy with some amazing incentives. They make the insurance process quick & easy!"
We responded:
"Thank you Motgomery, I really appreciate your business!"
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Charles Mayton

October 2, 2024

5  out of  5
rating by Charles Mayton
"The easiest experience yet to get insurance. Patricia was very helpful through out the process, which was done mostly through text."
We responded:
"Thank you Charles I appreciate it!"
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Bruce Carter

October 2, 2024

5  out of  5
rating by Bruce Carter
"The highest standard of professionalism and kindness."
We responded:
"Thank you Bruce, glad to have you!"
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erik Regalado

October 1, 2024

5  out of  5
rating by erik Regalado
"Always great customer service"
We responded:
"Thank you!"
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Lee Wong

October 1, 2024

5  out of  5
rating by Lee Wong
"Awesome, team."
We responded:
"Thank you Mr. Wong!"
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Austin Vogel

October 1, 2024

5  out of  5
rating by Austin Vogel
"Fantastic experience, Bethany knows her craft very well, she was extreme attentive and had the answer to any question I had. I Can't recommend enough"
We responded:
"Thank you for the kind words, I will pass this on to Bethany!"
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Juan Ospina

September 19, 2024

5  out of  5
rating by Juan Ospina
"Shout out to Bethany for always going the extra mile and helping out with everything!! It’s always easy to get a hold of her and she is always willing to cooperate with any problem you might encounter!!"
We responded:
"Thank you Juan!"
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Wesley Thompson

February 1, 2024

5  out of  5
rating by Wesley Thompson
"Bethany Warner helped me get life insurance, so grateful and beyond satisfied with her customer service and kindness!!! Will definitely be buying auto and motorcycle insurance from her in the future !!!"
We responded:
"Thank you Wesley we appreciate you!"
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Mo Fo

January 29, 2024

1  out of  5
rating by Mo Fo
"Very irresponsible and untrustworthy team.. The reason: An unhappy employee from their office canceled my home insurance without any reason and with no proper communication to me, before she leave their team, so I was not aware of it at all. after months , bank contacted me and asked for a really big money for the period that Statefarm / Charlie Pierce office canceled my insurance as bank had to put the lender insurance in place ... when I contact @Charlie Pierce office , they accepted that was their fault and that is it ... basically they dont accept to be involved in the financial impact I revived because of their action. I am raising this to the right authorities and look for justice to make sure from now on, they will treat their customers better..!! I really don't recommend anyone work with @Charlie Pierce at all , but if you decide to work , you need to check them all the time to make sure you will be safe ... #CharliePierceuntrustworthy"
We responded:
"Thank you for taking the time to leave a review, I’m sorry you feel this way but just to clarify an “angry ex employee” didn’t cancel your policy as I explained in our last conversation. We sympathized with your situation but our office was not 100% at fault for the policy being cancelled. Either way per our phone call I was under the impression that we had everything sorted out for you as my entire team played a part in getting everything rectified. If this is not the case give us a call back so we can get back to work on it, I’m a little surprised by this review. "
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Osker Herne

January 24, 2024

5  out of  5
rating by Osker Herne
"I needed to change all my insurance policies because they were getting out of hand. Increase after increase. I reached out to Patricia and she was able to lower my home, auto, and motorcycle insurance policies! Patricia is very friendly and knowledgeable. She got my estimates and policy activated all within one week. I’m saving more than I imagined I could. I’m very happy I switched and very happy to be working with State Farm and Patricia. I have already recommended her to a friend."
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Levi O'Bryan

January 17, 2024

5  out of  5
rating by Levi O'Bryan
"Bethany Warner took great care of me with my life insurance. She explained all the policy’s to me and helped me decide which was best for me. I highly recommend you trust Bethany with insurance. She cares about people."
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Cass Ingvardsen

January 9, 2024

5  out of  5
rating by Cass Ingvardsen
"As a fellow insurance agent, working with Bethany Warner has been a pleasure. For policyholders who I can’t seem to find a competitive price and coverage for, Bethany steps up and is happy to assist and help me. State Farm is lucky to have her!"